We're pretty confident that it is unlikely to be a customer policy which is in effect at every Apple retail stores.9to5Mac said:
"That this weekend at least some customers are said to have experience success in getting Apple's Genius Bar staff to swap out their White iPhone 4 (16GB) Models for the slightly-enhanced, Siri assistant-boasting iPhone 4s."
This has happened because Apple is reportedly running low on replacement White iPhone 4 (16GB) Models.
According to reports - Apple has instructed Genius Bar staff to replace the White iPhone 4 units for the customers that would like a replacement with a previously-refurbished iPhone 4S units, until further notice.
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